Before returning your item, please note the following:

• All items must be in purchased condition, unused and in resalable condition in it's original packaging.
• Shipping charges are non-refundable
• Please return item within 60 dats of it being received.
• Once we have received & inspected the item, a refund will be dispensed on the same payment method when the item was purchased.

Return Items To:

Tools.ByJoe.Co Web Returns
440 Kirtland St SW
Grand Rapids, MI 49507

Damaged Items

Please inspect your order upon reception and contact us within 7 days if the item is defective, damaged or if you receive the wrong item. If the item arrived damaged, please save all packing materials.

Warranty Returns

Our warranty returns policy follows the manufacturer warranty guidelines of the purchased product. If you are unsure of your product’s manufacturer warranty policy please contact us and we can help.

Exceptions / non-returnable items

Certain types of items cannot be returned, like special orders. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.